Letter to the Editor: Transit service displeases senior
When the transit was in the process of changing, I made an appointment to be taken to Canterbury Commons at 8 a.m. to see a doctor. I was picked up at 6:49 a.m., and the office was not open.
I finished at 8:20 a.m. and called them and was told they would pick me up at 8:45 a.m. At 8:45 a.m., nearly frozen from the cold weather and with no heat in the hallway, I called the transit again. They told me she was at the back door, and I walked to the back door and told them she was not.
After several phone calls and my telling them that she better get to the front of the building, she came at 9:02 a.m. By this time I had a terrible time walking from being so cold. The woman had told me that they told her to go to a number at Canterbury, and she found no one there.
This is ridiculous! If we are going to have a service for the seniors, then act professionally and have their drivers there on time, whether it be for pickup or to take them to their destination.
What the senior citizens have put up with during this change-over to computers has been unthinkable. The IndiGO transit service is here because of the senior citizens. It is paid for by the lottery and the seniors themselves. Just wait until you get to the age of a senior citizen and see how you like being treated like a second-class citizen.