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VA: Wait times in audit had caveats

on June 14, 2014 10:40 AM

NEW YORK (AP) — Data released by Veterans Affairs officials earlier this week appeared to confirm that new patients at the agency’s medical centers were routinely waiting 30, 50 or even more than 90 days to see a doctor. It turns out those statistics came with some big caveats.

Average wait times at many of the facilities are likely much shorter, Philip Matkovsky, an assistant deputy undersecretary at the Department of Veterans Affairs, told The Associated Press on Friday.

He said information about patients who received care very quickly was left out of the analysis for technical reasons.

One reason for the disparity is that the audit essentially represented a look into future doctor visits, while another VA data system assessed wait times by looking at the past, Matkovsky said.

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June 14, 2014 10:39 AM
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