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UPMC laying off transcriptionists

on May 23, 2013 10:30 AM

PITTSBURGH (AP) — The University of Pittsburgh Medical Center is cutting costs by laying off more than 100 transcriptionists, all of whom are being offered jobs by a Massachusetts company which has worked with the hospital network to develop voice recognition software.

Officials with UPMC and the Burlington, Mass., firm, Nuance Communications Inc., have confirmed the move.

Nuance will provide transcription services to the hospital network, which dominates the western Pennsylvania market.

The workers transcribe dictated notes from doctors. The software Nuance has developed reportedly makes that process more efficient.

Nuance spokeswoman Ann Joyal said its transcriptionists typically work from home, so any workers hired from UPMC will not have to relocate. Nuance pays the workers by the written line, not by the hour, but it was not immediately clear how much UPMC will save.

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